Agreement: These Terms of Service ("Terms") constitute a legally binding agreement between you and Settler AI. By creating an account, accessing, or using the Platform in any way, you agree to be bound by these Terms in their entirety. If you do not agree, do not use the Platform.
1. The Service
Settler AI ("Company," "we," "us," "our") operates an AI-assisted case management platform ("Platform" or "Service") designed to help immigration law firms with intake processing, case viability analysis, and government form drafting. The Platform is made available on a subscription basis to registered business users.
The Service is provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, for any reason, without liability to you.
2. Eligibility & Account Registration
To use the Platform you must:
- Be at least 18 years of age.
- Have the legal authority to bind yourself or your organization to these Terms.
- Be a licensed legal professional, law firm employee, or authorized administrative staff member.
- Register a valid account with accurate and complete information.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized account access. We are not liable for any loss caused by unauthorized use of your account.
3. Acceptable Use & Prohibited Conduct
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You expressly agree not to:
- Use the Platform to provide legal advice to clients without appropriate attorney supervision and sign-off.
- Submit false, misleading, fraudulent, or defamatory information into the Platform.
- Attempt to circumvent, disable, or otherwise interfere with security features of the Platform.
- Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform.
- Use the Platform for any unlawful purpose or to violate any applicable law or regulation, including immigration law.
- Scrape, crawl, or otherwise extract data from the Platform using automated means without our written consent.
- Upload malicious code, viruses, or any other harmful software.
- Sublicense, resell, or white-label the Service without our explicit written authorization.
- Submit third-party personal data to the Platform without appropriate authorization from the data subjects.
Violation of this section may result in immediate account termination and may expose you to civil or criminal liability.
4. No Legal Advice — Critical Disclaimer
SettlerAI is a software tool and is not a law firm. It does not provide legal advice. The AI-generated outputs produced by the Platform — including but not limited to case assessments, eligibility scores, form suggestions, document drafts, and strategic recommendations — are informational only and do not constitute:
- Legal advice or legal opinions.
- An attorney-client relationship of any kind.
- A guarantee of any immigration outcome.
- A representation that any generated form or document is accurate, complete, or acceptable to USCIS, DOL, DOS, or any other government body.
All Platform outputs must be reviewed, validated, and approved by a licensed attorney before being relied upon, submitted to any authority, or shared with a client. The Company expressly disclaims all liability for errors, omissions, or reliance on AI-generated content.
5. User Content & Responsibility
You retain ownership of all content, documents, and data you upload to the Platform ("User Content"). By submitting User Content, you grant us a limited, non-exclusive, worldwide license to process, store, and transmit such content solely to provide the Service.
You are solely and exclusively responsible for all User Content you submit. You represent and warrant that:
- You have all rights, licenses, and permissions necessary to submit the User Content.
- The User Content does not violate any law, regulation, or third-party rights.
- You have obtained all required client consents for submitting personal data to the Platform.
We reserve the right (but have no obligation) to review, remove, or restrict access to any User Content at our sole discretion.
6. Subscriptions, Billing & Cancellation
Access to the Platform requires a paid subscription. By subscribing you authorize us to charge the applicable fees to your designated payment method on a recurring basis (monthly or annually as selected).
- No Refunds: All fees are non-refundable except where required by applicable law. Partial-month fees are not refunded upon cancellation.
- Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.
- Price Changes: We reserve the right to change pricing at any time. We will provide at least 14 days' notice of price changes to current subscribers.
- Failed Payments: If payment fails, we may suspend or terminate your account after reasonable notice.
7. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
- WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY OUTPUT.
- WARRANTIES THAT ANY DEFECTS WILL BE CORRECTED.
Any reliance on the Platform or its outputs is entirely at your own risk.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SETTLER AI, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:
- Any indirect, incidental, special, consequential, punitive, or exemplary damages.
- Loss of profits, revenue, data, goodwill, or business opportunities.
- Damages arising from reliance on AI-generated content, including denied immigration petitions or legal proceedings.
- Unauthorized access to or alteration of your data.
- Any matter beyond our reasonable control.
In any event, our total cumulative liability to you for all claims arising out of or relating to the Service shall not exceed the greater of (a) the total fees paid by you in the twelve (12) months preceding the claim, or (b) one hundred US dollars (USD $100).
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.
9. Indemnification
You agree to defend, indemnify, and hold harmless Settler AI and its directors, officers, employees, affiliates, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
- Your use of the Platform or any outputs therefrom.
- Any User Content you submit.
- Your violation of these Terms.
- Your violation of any applicable law or third-party rights.
- Any claim by your clients arising from immigration work performed using the Platform.
10. Intellectual Property
The Platform, including all software, algorithms, designs, text, graphics, logos, and trade names, is owned by or licensed to Settler AI and protected by intellectual property laws. These Terms do not transfer any IP rights to you. You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for your internal business purposes during your subscription period.
You may not copy, reproduce, distribute, modify, create derivative works from, or publicly display any part of the Platform without our prior written consent.
11. Termination
We may suspend or terminate your access to the Platform at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include but are not limited to: breach of these Terms, suspected fraudulent or abusive activity, non-payment, or discontinuation of the Service.
Upon termination, all licenses granted to you immediately cease. You may request an export of your data within 30 days of termination, after which we may delete your data. Termination does not relieve you of any payment obligations incurred prior to termination.
Sections 4, 7, 8, 9, 10, 12, and 13 survive termination of these Terms indefinitely.
12. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved exclusively by binding arbitration administered under the rules of the American Arbitration Association (AAA) Commercial Arbitration Rules. The arbitration shall take place in Delaware, USA. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between you and the Company individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with any other, and there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures.
Notwithstanding the above, either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
13. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Settler AI regarding the Platform.
- Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
- Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may freely assign our rights and obligations.
- Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, government action, or internet outages.
- No Third-Party Beneficiaries: These Terms do not confer any rights or remedies on any third party.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date above. Your continued use of the Platform after any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review the Terms periodically. If you do not agree to the updated Terms, you must stop using the Platform.